Courtyard Grand Rapids Downtown

The wait staff at the restaurant and bar were absolutely delightful!

Carla at the front desk was exceptional! She was very welcoming and professional. She went above and beyond to answer all of our questions about things to do and places to eat in GR. She is definitely an asset to your organization!! She needs to be recognized for how she makes your guests feel! Outstanding!

it was a great location- room was nice and decent size - nice and quiet even though it was near the elevators

Too was great : clean, comfortable bed and pillows.

Nice comfortable room. Room was NOT cleaned every day. I understand, but why don’t you just TELL US???? Nothing beats good communication. It’s not that the staff did not have time, the hotel was sparsely inhabited.